Return Policy in Germany: 14 days for withdrawal - that you should be aware

02-28  Source: Network gathering  Views:8 

Advertisement

Return Policy in Germany: 14 days for withdrawal - that you should be aware

A statutory right of return you have only defects or for distance contracts.

Many retailers offer your customers, the purchased goods if not satisfied (z. B. for clothing) to exchange or return. They do, however, out of pure grace, not because of a statutory right of return. This right applies in Germany only on material defects or at distance selling. Then you can return the purchased goods within 14 days to the seller and get your money back.

Statutory right of return in Germany

  • A statutory right of return you have in Germany, if you have, for example, bought goods from the Internet. The reason for this is that the goods can not assess adequately for such purchases, as would be the case for purchases in the store.
  • For online purchases, you have the ability to home to inspect the goods in peace and you can return within 14 days. It does not matter if you no longer like the goods or has a defect.
  • You usually clears the seller at about the right of return. This is also in the Terms and Conditions. The seller may not refuse to take back the goods, unless you have them returned within the 14-day period.
  • The same law applies to purchases by phone or by so-called doorstep. Again, you have the right to return the goods within the time limit.

14-day return policy with defect

  • For purchases directly from the retailer or wholesaler, you have no legal right to return. However, the seller is obliged to give you a perfect goods for sale, that is, without fault or defect.
  • However, if it is the case, you have here a 14-day period for the return of the goods. A material defect exists when it does not adduced the agreed property or it is not suitable for ordinary use. This also applies to reduced goods.
  • In such cases, the seller has not fulfilled its obligations under the purchase agreement and must first fix the defect or you pass a faultless goods.
  • Can he not, you can exercise your right to return and give him back the goods. In return, you get your money back.
Related articles
  • Return Policy in Germany: 14 days for withdrawal - that you should be aware 02-28

    A statutory right of return you have only defects or for distance contracts. Many retailers offer your customers, the purchased goods if not satisfied (z. B. for clothing) to exchange or return. They do, however, out of pure grace, not because of a s

  • Return Policy retail - applies it should be noted 03-23

    Make your return policy in retail contends! Before you buy one thing you should know if you are entitled to a right of return, or a cancellation or not. You should know your rights and, where appropriate, use in retail. Withdrawal in the case of dist

  • Auto return - understand the return policy right 02-26

    The right of return in a car depends greatly on the burden of proof. To check whether you have the right to return to the car Whoever finds a lack of the needed purchased car, should first check when he bought the car. Look for this in the contract d

  • Return Policy for shoes - so manage the Exchange 12-04

    Mispurchases shall be borne by the buyer. When you buy shoes, connect a binding purchase agreement. Contracts can not be revoked without further ado. If this were possible, a contract would not make sense. Mispurchases You are fully responsible. Retu

  • General Knowledge: Policy in Germany - so you understand what is happening 07-07

    Politics determines life. Policy in Germany is a fascinating subject. the conditions never developed as rapidly as in these times. Alone with the other determining globalization a general knowledge is connected, which requires continuous learning. Th

  • Return Policy in Austria - that you should be aware 07-13

    In Austria, other cancellation rules apply. In Austria, you can take as a consumer protection rules specific to complete. This can be especially important if you have bought goods and then want to make use of a right of return. The right to return to

  • Return Policy - Change clothes properly 11-07

    Customers have a right to exchange only in case of defects. Upon return of purchased garments is the reason why the pants or shell be returned crucial. Usually bring customers their clothes back to the dealer because they either do not like or defect

  • Mobile - Private Purchase and Return Policy 01-07

    Anyone who purchases a cell phone in the private purchase, unfortunately has no right of return. When private purchasing a mobile phone you have no right of return Basically, there is no right of return for private purchasing a mobile phone. You can

  • Right of return used items - your warranty rights in detail 03-15

    For second-hand applies when buying online a Cancellation and return policy. Johannes_Becker / Pixelio Withdrawal or return with distance selling contracts Whether you order new goods or used goods on the Internet, whenever there is a commercial sell

  • Car Battery deposit - so does the car battery return 02-15

    In a car battery, there are pawn. The car battery must be returned In Germany there is a battery Regulation, this means that for batteries, there is a back and recovery obligations. This Regulation establishes the environment is highly protected from

  • use consumer rights correctly - right of return without the original packaging 11-06

    Returns are possible even without the original packaging. Return Policy - Return without original packaging For distance contracts (ยง 312b BGB) and in other cases defined by law (eg. As at the doorstep or consumer loan agreements) you have as a buyer

  • Return in cars - that you should be aware 12-30

    checking car before buying. If you buy a used car, you normally buy after the clause "as is". It is included in most contracts of sale form. Return policy is only possible in exceptional cases Note that the case-law by the seller does not requir

  • eBay: return at private sale - so take advantage of the purchase protection 01-09

    Return for defects by private sale possible. Return in eBay sale by owner When an eBay sale by owner, it is up to the seller, you as a buyer to grant a right of return. In the eBay hints it is advised so that increase sales opportunities. Lack Fused

  • H & M: Exchange - so you can return goods 02-02

    Are you not satisfied? The H & M conversion made easy Your shopping bag is overflowing with purchases of H & M, which however does not want to keep them all. Now it's your job to separate the clothes and you have to decide which items you want to

  • Vested right of return - Find out the concept 04-23

    drive the latest model with right of return. You can with a seller agree and define the conditions under which you may return the purchased item back the right to return. Since this right should be documented in writing sensibly, there is an agreed,

  • Customs - returning and what else you have to consider 07-05

    Abroad ordered goods for which you have paid duty and you want to return, you can return it with an inch return. Inch returning only goods of mail order To make no negative business with one customs-return, you must meet certain requirements. Not eve

  • Bottle deposit in Germany - so you can keep track 12-21

    For beer bottles you pay eight cents deposit in Germany. To ease the confusion with the returnable something here will be presented, for which wrong, you must pay the amount of deposit, or how much money you received for the disposal of the respectiv

  • Return within 2 weeks when buying a car - Conditions 09-30

    When buying a car on Conditions eighth. It is a great mistake to believe there when buying a car for 2 weeks right to return. This period of 2 weeks only plays a role in distance contracts, so if you have bought using telecommunications means somethi

  • Shopping in Croatia - so there are no problems with the customs when they return 02-18

    Stick to the customs regulations! Arno Bachert / Pixelio Beware when shopping in Croatia In Croatia you can buy in shops and of course in the various markets at will and make a lot of bargains. This popular holiday destination offers a huge range of

  • Neugekauftes phone back - how it works 03-23

    Nothing and no one is perfect. Benjamin_Klack / Pixelio You know the principle: contract contract! You can have a contract, you have unconditionally closed, no longer make unilateral reversed and can you not return to the seller readily newly purchas